Community Assistants (CA's), Shanghai - Grok Global

Community Assistants (CA’s), Shanghai

  • Academic Programs International (API)
  • Shanghai


If you would like to apply or have any questions, please send a cover letter and resume to

We are looking for a few talented, dedicated professionals to be Community Assistants (CAs) for a special project from Academic Programs International (API) in Shanghai, China. The program will operate during the fall 2020 and may extend through spring 2021.

API is a private study abroad organization based in Austin (TX) in the United States.  API offers students the experience of a lifetime with study abroad and international exchange programs in the South Pacific Asia, Europe, Latin America, and The Middle East.

The CAs serve as API’s primary student liaison for the program and coordinate communication between students and API.  S/he is responsible for undertaking all tasks necessary for the smooth and successful operation of the program. S/he will take direction from the API Shanghai Resident Coordinator. The students participating in the program will be Chinese citizens, from all over China. They will live and study in Shanghai before they study abroad in the USA.

Core Responsibilities & Typical Activities

The candidate will perform administrative functions by planning, organizing, and implementing the day to day operations of the program in Shanghai. S/he handles all non-academic student success issues, such as health and safety concerns, and student life activities and events. He or she will advise students with regard to common questions on matters concerning attendance, and help students know where to go for matters related to academic and student success. The CA participates intensely during the term’s orientation sessions and must meet frequently with API’s students (both informally and during regularly established hours) to evaluate their goals, progress, and adjustment to studying in Shanghai. In addition, the CA will be responsible for a regular rotation on the emergency phone and must be available to take calls and respond to emergencies during and outside of standard business hours. Weekend work will be required S/he works with the Resident Coordinator, API Texas, and students to solve any problems or issues.

Essential Criteria

  • A BA in a relevant discipline
  • 1st hand knowledge of Chinese language and culture and familiarity with the city of Shanghai
  • Fluency in English
  • Available on Weekends and after hours
  • A desire to work with first-year university students
  • Willing and able to respond to emergency situations, acting as the “on-call” emergency contact
  • A demonstrated sensitivity to student needs and cultural differences
  • Excellent organizational skills
  • A commitment to international education and study abroad
  • A desire to help develop and improve our programs further
  • Successful candidates must provide a “no criminal” background check
  • Knowledge of American culture preferred



If you would like to apply or have any questions, please send a cover letter and resume to