High Schools Community Relationship Manager, China

We are looking for a talented, dedicated professional to support Grok and Grok Schools Community in Beijing, Shanghai or Guangzhou, China.

The role’s primary focus will be to assist university clients in engaging with Grok’s network of high schools in the region. You will be responsible for not only expanding this network, but thinking of ways to implement best practise for clients to engage with schools in a meaningful way, and to help them establish long-term relationships. Although Grok Schools Community is a free to access service for high schools, this will require you to ‘sell’ the service to high schools and persuade them to join the Community.

You will play a key role in developing the service by working with a range of universities from all major study destinations and pairing them with well-matched high schools within Grok’s schools network. As well as working with high school counselors to create opportunities to interact with their students – whether online or in person – you will work closely with our client universities to understand their unique value proposition, and to find ways for them to utilize their strengths in the form engaging deliverable content.

In addition, you will be responsible for planning Grok’s Counselor Connect Conferences (held twice annually), and Grok’s China High School Fairs which take place in the fall and spring semesters. This will require the you to work closely with high school counselors to determine fair format and scheduling.

You will also be expected to:

• Provide insightful market updates and analysis on the high schools channel within China to inform future planning.
• Act as subject matter expert constantly refreshing knowledge through training, self-study, and stakeholder engagement.
• Use data and surveys to continuously improve the service line and determine how our clients interact with high schools.

The position involves frequent, sophisticated interaction with international universities. Travel within the region will play a small, but not extensive part of the role.

The Most Suitable Background

• 2+ years of experience in a role related to education or international education either in a high school setting or with a higher education institution
• Experience counseling high school students is a plus
• A deep understanding of how high schools operate in China and the different types of curricula they use
• Experience of planning and managing events for multiple stakeholders
• Bachelor’s degree with good to strong academic performance
• Strong English at a Professional Working Proficiency

The Most Important Traits to Succeed

1. Strong communication skills with an ability to guide and influence others
2. Strong strategic skills – evaluate issues and make tactical recommendations
3. Event planning and project management skills
4. Strong I.T. skills including using Zoom Webinar to run events
5. Able to multi-task and manage a balanced agenda
6. Attention to detail
7. Creative problem-solving skills
8. Emotional maturity and confidence
9. Displays initiative and are resourceful
10. Hardworking and persistent.